Water Damage and Flood Restoration

Like 911 We Respond 24 HOURS A DAY - 7 DAYS A WEEK
Emergency Service Call 562-7410 Anchorage or 373-7410 Mat Su Valley

When frozen pipes burst, dishwashers leak, water heaters break, hoses deteriorate on washing machines, toilets over flow, septic tanks back up....we are here to clean up the mess! 24 hours a day 7 days a week. We know when a water emergency happens it is never planned so we always have a crew on call to help any time day or night for water damage.

What you should DO:

  • Contact a plumber or contractor to eliminate water source (i.e. shut off water or fix roof).
  • Contact TCM Restoration to remove standing water and inspect damage.
  • Call your insurance company.
  • Safety considerations permitting, turn off circuit breakers supplying electricity to wet areas, unplug and remove any small electrical devices currently located on wet carpet or other wet surfaces.
  • Remove and secure small furniture items and as much as possible to prevent rust or stains and expedite restoration.
  • Place aluminum foil under legs of wood furniture, especially antiques, which may permanently stain carpet.
  • Hang draperies and pin up furniture skirts as required to prevent contact with wet carpet (water marks, browning, dye transfer, or migration).
  • Remove books, shoes, paper goods, fabrics, potted plants, or other items that may stain carpet. Check especially under beds and in closets for these items.
  • Remove and secure breakable, moisture sensitive, or high value items.
  • Make plans for restoration crews to remove large furniture items onto dry carpet, linoleum, garage, or storage areas.

What you should NOT DO:

  • Use your home vacuum, as electrical shock may result, as well as damage to the equipment itself.
  • Place newspaper on wet surfaces, as newspaper ink transfers easily.
  • Walk on wet surfaces any more than necessary in order to minimize safety hazards, and to keep from spreading damage.
  • Activate the HVAC system if it has been directly contacted by water, it might serve as a means of spreading contamination.
  • Adjust indoor temperature unless instructed to do so by a qualified technician.

Want more info? Check out our water damage tips/FAQs.

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