TCM Restoration & Cleaning Water/Flood Restoration

FAQs and Info

4 Immediate Steps in a Water Emergency

When water damage occurs, even a few hours can make the difference in saving expensive carpets and furniture. If you are ever in an emergency situation with water running everywhere here are some steps you should take to minimize your losses.

1. Avoid Hazards

Be extremely careful of the deadly combination of water and electricity. Also, be cautious of slippery wet carpets and floors. Stay away from Raw Sewage backups, which contain nasty bacteria and can be harmful to your health.

2. Stop the Source

If you haven’t located the source of the water, call us immediately and we will guide you through this (it is very critical to know what to do.) 373-7410 in Wasilla or 562-7410 in Anchorage.

3. Take immediate action

Call TCM Restoration 24 hours a day, 7 days a week. You will always be answered by friendly staff. No answering machines here! Our dispatchers will have a water damage expert contact you immediately. Call us now! After you call us, we're on our way.

4. Remove Furniture

Wood furniture will cause stains which cannot be removed. Rust stains from metal are difficult to remove and may be permanent. 95% of water damage jobs are restorable, and the 5% which aren’t restored, most are caused by not doing this. So either move furniture that’s even near water or place something under the legs.

If you are ever in the unfortunate predictament of having water damage in your home TCM Restoration can expertly dry and restore your home & belongings for you. We have expert trained restoration teams ready to go 24 hours a day, 7 days a week to assist you in a water emergency.

Water damage to your home can be devastating.

Do you have water seeping in your basement or crawlspace? Is your home flooded because of frozen broken pipes? Did a hose break on appliance to cause sudden flooding?

The worst mistake a homeowner can make when they have water damaged carpeting is to try and dry it himself or leave it to air dry. Mildew causes the carpet backing to disintegrate, sheetrock to dissolve and crumble, plus totally offensive odors are created if the problem is not corrected.

We, at TCM Restoration & Cleaning, in the event of water damage, take care of your problem from start to finish. We understand your frustrations & inconvenience of having your home in disarray. Our mission is to get your home & life back to normal as quickly as possible.

We protect your furnishings, extract water, disengage carpet, remove or save padding (depending on the type of damage), treat carpet and flooring with a mildewcide, install airmovers and dehumidifiers, monitor the drying process daily, install pad and carpet, place furniture and doors back. If you have contents from you home that have been effected we will dry & restore them for you.

In severe cases where ceilings have collapsed and walls need painting, we act as general contractors to meet your needs. We work with and have a very good rapport with all insurance companies.

If you are faced with a water damage problem, do the smart thing, call TCM Restoration & Cleaning at 562-7410 Anchorage or 373-7410 Mat Su Valley. We are here to help you in your time of emergency. We have crews ready to respond 24 hours a day.