24/7 Emergency Restoration
Water, Fire, and Mold Restoration in Anchorage and the Mat-Su Valley
TCM Restoration is Alaska’s largest restoration company. Crews from our Anchorage and Palmer offices clean up water, fire, and mold damage at homes and businesses, then restore your property to its pre-loss condition, and save as many of your belongings as possible.
- IICRC-certified technicians
- We work directly with all major insurance carriers
- Licensed and bonded
- One team from emergency to rebuild
30 Years
Restoring Alaska since 1996
19,000+
Properties restored
60 Min
Typical time to arrive
550 Years
Combined team experience
Our Restoration Services
Restoration Services in Anchorage and the Mat-Su Valley
We handle water, fire, smoke, and mold damage, clean and store your belongings, and rebuild what has to be replaced.
Water Damage Restoration
Our crews remove the water from plumbing and appliance leaks, failed water heaters, and basement seepage, then check moisture levels every day until the structure is dry.
Water damage services →Fire and Smoke Damage
After a chimney, wood stove, or kitchen fire, we board up openings, clean soot off the structure and your belongings, remove the smoke odor, and rebuild the rooms the fire destroyed.
Fire damage services →Mold Remediation
We find mold in crawl spaces, attics, and walls, seal off the area, remove the growth, and ensure the moisture problem behind it is fixed, so it doesn’t come back.
Mold remediation →Reconstruction
As a licensed general contractor, we replace the drywall, flooring, cabinets, and roofing the damage ruined, so you don’t need to hire a second contractor.
Reconstruction services →Contents Cleaning and Pack-Out
We inventory and pack your belongings, clean what can be saved, including photos and keepsakes, and store everything at our facility until your property is ready.
Contents cleaning →Property Damage Emergency? Call TCM Restoration
Call any time, including nights, weekends, and holidays, and we’ll send a crew.
Why Choose TCM Restoration
Why Anchorage and Mat-Su Property Owners Choose TCM Restoration
24/7 emergency response
Someone answers every call, and a crew heads out right away, so the damage has less time to spread and there’s less to repair.
A dedicated project manager
One person runs your project from the first visit until the work is finished and keeps you updated at every stage, so you always know what’s next.
Alaska’s largest restoration company
We run enough crews and equipment out of our 15,000-square-foot facility to take on anything from a single leak to a large commercial loss.
Voted Best of the Valley
Mat-Su residents have voted us Best of the Valley multiple times, so you’re hiring a company your neighbors already trust.
Credentials
Certified and Accredited Restoration Experts
Our technicians are IICRC-certified, so your restoration follows the industry’s established standards, not guesswork. We’re also BBB accredited with an A+ rating, so you can see how we treat customers before you ever let us into your property.
Our Restoration Process
What Happens When You Call TCM Restoration
We send the closest crew
We answer around the clock. Tell us what happened, from a flooded basement to a smoke-filled kitchen, and we’ll dispatch a crew from our Anchorage or Palmer office.
We stop the damage and inspect
First, we keep the damage from spreading by extracting standing water, covering broken windows and roof openings, or sealing off moldy areas. Then we trace how far the moisture or smoke traveled and walk you through the scope.
We clean it up
Depending on the job, we dry the structure, remove soot and smoke odor, or take out the mold. Damaged materials that can’t be saved come out, and the rest are cleaned before any rebuilding starts.
We rebuild your property
If insurance is involved, your project manager sends your adjuster the photos and repair estimate before repairs begin. Then we repair everything from drywall to roofing, and we bring back your cleaned belongings and walk through the finished work with you, so you can move back in or reopen.
Recent Restoration Projects
Fire Damage Restoration in Anchorage
After a fire at this three-story Anchorage apartment building, we handled the emergency board-up, demolition, smoke cleanup, and the full rebuild inside and out, including new siding, windows, and doors. The building went from a boarded-up fire loss to move-in ready.
Learn more about fire damage restoration →
Service Areas
Serving Anchorage, Palmer, and the Mat-Su Valley
For Anchorage, Eagle River, Chugiak, or Girdwood, call our Anchorage office. In Palmer, Wasilla, Big Lake, or anywhere else in the Mat-Su Valley, call our Palmer office.
Anchorage
Anchorage, Eagle River, Chugiak, JBER, and Girdwood
8535 Dimond D Cir Suite G
Anchorage, AK 99515
24/7 for Emergency Services
866-615-3717
Restoration in Anchorage →
Palmer
Palmer, Wasilla, Big Lake, Houston, and the Mat-Su Valley
5856 E Shop Cir Suite A
Palmer, AK 99645
24/7 for Emergency Services
866-896-5339
Restoration in Palmer →
Reviews
200+ Google Reviews From Anchorage and Mat-Su Customers
About TCM Restoration
Locally Operated in Alaska Since 1996
TCM Restoration started as a small cleaning company and grew into a full restoration and construction company. Today, our crews have restored more than 19,000 properties across Anchorage and the Mat-Su Valley.
The crew at your door lives and works here. We’ve seen what Alaska’s seasons do to buildings, from spring snowmelt seeping into crawl spaces to roofs torn open in a windstorm, so we know where hidden damage starts and repair all of it the first time.
Restoration FAQs
Anchorage and Mat-Su Water, Fire, and Mold Restoration FAQs
How fast can you get to my property?
In Anchorage, Eagle River, Wasilla, and Palmer, a crew is typically on site in about 60 minutes, day or night. Outlying areas such as Big Lake, Sutton, and Girdwood take longer depending on road conditions, so we give you an honest arrival time when you call.
Should I call my insurance company or you first?
You can call both right away. If water is still spreading or the building is open to the weather, call us first so we can stop the damage, then report the claim to your insurer. Your policy expects you to prevent further damage, so emergency work can start immediately, while permanent repairs wait for the adjuster. We photograph and record the damage before anything is removed, so your claim has what it needs.
Can my family stay in our home while you work?
Often, yes. During most water jobs, you can stay in the unaffected rooms while we dry the rest. A large fire, a sewage backup, or work that means shutting off the heat in winter can make it safer to stay somewhere else for a while. Many homeowners policies include loss-of-use coverage for temporary housing when the damage is covered, and we’ll tell you up front what to expect.
Can wet walls and floors be saved after a frozen pipe bursts?
Yes, if drying starts quickly. Drywall that hasn’t swollen or come apart at the seams can be dried in place, and carpet can often be lifted and dried along with its pad. Anything that stayed wet too long or soaked up dirty water has to be removed. That’s why we extract the water and set up drying equipment as soon as we arrive.
Will the smoke smell ever go away?
Yes. Smoke odor lingers because soot works into walls, insulation, ductwork, and fabrics, so we remove it at the source instead of covering it up. We clean every affected surface, take out materials too saturated to clean, and deodorize the structure and your belongings with methods like thermal fogging, so the smell is gone when you move back in.
Do I need a mold test before you remove the mold?
Usually not. If you can see mold, a test won’t change how it needs to be removed, so we go straight to finding how far it has spread and the moisture feeding it. Testing helps when you smell mold but can’t find it, and our inspections use air samples, surface swabs, and moisture meters to track down where it’s growing.
Non-Emergency Projects
Request a Free Estimate
Tell us what happened, and a coordinator will call to schedule a visit. The form has three short steps and takes about a minute.
Damage happening right now?
Call us instead of filling out the form, and we’ll send a crew right away.
Call Now: 866-615-3717Tell us about your situation.
We’ll call you back within standard business hours.
Ready to Restore Your Property? Contact TCM Restoration
Our Anchorage and Mat-Su crews are on call 24/7 for emergencies. If the damage can wait, ask about a free estimate.